What are the best opportunities for telcos to enable and monetise enterprise AI?
Автор: STL Partners
Загружено: 2025-11-20
Просмотров: 65162
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This is a part 2 of our video 'How can telcos raise their profile as go-to partners for AI?' (watch part 1 here: • How can telcos raise their profile as go-t... )
Telcos have been early adopters of AI in their own operations, using it to automate network planning and operations, deploy customer chatbots and support customer-facing functions. We have analysed this extensively in previous research, estimating the financial impact of analytics, automation and AI for operators (find out more in one of our reports on the topic here: https://stlpartners.com/research/ente....
However, telcos are also keen to understand the AI monetisation potential. This report mainly focuses on enterprise AI opportunities, while elsewhere, we have explored how telcos are experimenting with consumer AI. Internal adoption remains an important first step, as it equips operators with the skills and capabilities they need to support enterprise customers’ AI journeys and helps them build credibility.
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