Module 2: Personal Responsibility & Professional Behavior

Описание: Module 2: Personal Responsibility & Professional Behavior
6. Showing Up on Time: Why It’s Non-Negotiable
7. Attendance: The Fastest Way to Get Fired or Promoted
8. Following Instructions the First Time
9. Asking Questions the Right Way
10. Owning Mistakes Without Making Excuses
________________________________________

Module 2: Personal Responsibility & Professional Behavior
Module Objective

Students will understand that employment is a responsibility, not a favor, and that professional behavior is a daily choice that directly affects trust, hours, pay, promotions, and long-term opportunity.

Big Idea

Employers don’t manage adults — they partner with responsible people.

What Employers Expect (Unspoken Rules)

By the end of this module, students should internalize that employers expect:

Reliability (showing up on time, every time)

Ownership (your work, your mistakes, your growth)

Consistency (same effort on good days and bad days)

Respect (for customers, coworkers, systems, and leadership)

Lesson 2.1 — Responsibility Starts Before the Clock

Key Concepts:

Being late is not a time issue — it’s a trust issue

Transportation, alarms, clothing, meals, and rest are your responsibility

“Something came up” is not an excuse in professional environments

Student Takeaway:

If you’re not ready before work starts, you’re already behind.

Lesson 2.2 — Your Actions Represent the Company

Key Concepts:

You are a brand ambassador the moment you clock in

Customers judge the business by:

Your tone

Your body language

Your facial expressions

Bad attitudes cost companies money — fast

Student Takeaway:

When you wear the uniform, you represent something bigger than yourself.

Lesson 2.3 — Accountability vs. Excuses

Accountability Sounds Like:

“That’s on me.”

“I missed that — here’s how I’ll fix it.”

“I understand. It won’t happen again.”

Excuses Sound Like:

“That’s not my fault.”

“No one told me.”

“That’s not my job.”

Student Takeaway:

Employers promote accountability. They replace excuses.

Lesson 2.4 — Professional Behavior Even When No One Is Watching

Key Concepts:

Cameras, managers, and customers aren’t always present — integrity still matters

The best employees:

Work at full effort without supervision

Help teammates without being asked

Protect company property and time

Student Takeaway:

Character is what you do when you think it doesn’t matter.

Lesson 2.5 — Attitude Is a Job Skill

Employers Can Train:

Tasks

Systems

Tools

Employers Cannot Train:

Work ethic

Coachability

Emotional maturity

Respect

Student Takeaway:

Your attitude determines how far your skills will take you.

Real-World Employer Truth

“I can teach someone how to do the job.
I cannot teach someone to care.”

Module 2 Assignments
Student Reflection (Written or Video)

What does “personal responsibility” mean in a workplace?

How does your behavior affect coworkers and customers?

What habit do you need to improve before your first job?

Behavior Checklist (Self-Assessment)

Students rate themselves on:

Punctuality

Effort level

Respectful communication

Accountability

Emotional control

Module 2 Outcome

By completing this module, students can demonstrate to employers that they:

Understand professional expectations

Take ownership of their actions

Are ready to be trusted with responsibility


Welcome to week two, where we focus on `professionalism` and `professional behavior` in the workplace. This session emphasizes the critical role of attendance for `career advancement`, highlighting how showing up early can significantly impact your path. We also discuss the nuances of `workplace etiquette` and the importance of `responsibility vs accountability` for fostering `professional growth`.