Enhancing Tender Management with Generative AI - Lagardère Travel Retail | Client Testimonial

Описание: Deployment of Lumina, a #generativeAItool designed to assist LTR employees respond better and faster to numerous tenders that the company participates in annually.

"AI can help us prepare the best response to the hundreds of RFPs we receive each year by digging deeper into landlord requirements and extracting and synthesizing the most relevant #data from our knowledge base." - Dag Inge Rasmussen, CEO of Lagardère Travel Retail

The challenge: Help Lagardère Travel Retail maintain their competitive edge by co-developing a #GenAIsolution to accelerate RFP (Request For Proposal) analysis, reduce content creation time, and enhance response quality.

The strategy began by building hashtag#multidisciplinary data and hashtag#AI teams as well as a group of international power users to test the solution.

The Artefact x Lagardère Travel Retail solution: Lumina, a generative AI-powered tool, co-designed with Artefact and based on Lagardère Travel Retail’s Microsoft Azure architecture.

"We worked closely with Lagardère Travel Retail's technical teams: they know the product, so they'll keep it running… We think Lumina will be the platform on which Lagardère Travel Retail will continue to build other #generativeAI use cases," assures Elina Ashkinazi-Ildis, Partner at Artefact.

1️⃣ Phase 1: Delivery of an MVP (Minimum Viable Product).
2️⃣ Phase 2: Delivery of the industrialized product.
3️⃣ Phase 3: Global rollout of Lumina.

"We started testing the solution with a limited group of power users and then we rolled it out to a few pilot countries, and very soon, we're going to roll it out to all countries." - Qihua Wang, EVP Strategy & AI, Lagardère Travel Retail

Key results:
Simplifies workflows while delivering exceptional results.
Allows teams to save time and focus on creating value and building relationships with partners.
Positions Lagardère Travel Retail to expand its AI capabilities while driving hashtag#innovation.

"I want to challenge our teams to keep improving in AI. I really want it to become one of our trademarks. Today, innovation comes through AI." - Dag Rasmussen, CEO of Lagardère Travel Retail