AI-Powered Correspondence Management w/ Appian
Автор: Appian Public Sector Solutions Consulting
Загружено: 2025-08-12
Просмотров: 18
Описание:
See how Appian's AI-Powered Correspondence Management solution can revolutionize how your organization handles high-volume communication. In this demo, watch a custom AI agent automatically analyze, route, and draft responses using a curated knowledge base to ensure accuracy and consistency. We'll walk you through the entire process, from the intelligent inbox where teams collaborate on AI-generated drafts to the final human approval and powerful reporting dashboards. While demonstrated in a congressional setting, this solution is designed to streamline workflows, boost efficiency, and ensure quality oversight for any correspondence-heavy use case, keeping humans in the loop while leveraging the best of AI and process automation.
Table of Contents ============
00:00 - Intro
03:55 - AI Knowledge Base
11:08 - Intelligent Inbox
16:40 - AI Reply / Human Review
24:33 - Reporting
26:51 - Live Processing Examples
31:37 - Outro
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