Hinter jedem Klick stehen echte Menschen | Cyrill Luchsinger | CX Community

Описание: Name of the intervent:
Hinter jedem Klick, jeder Interaktion, jeder Entscheidung stehen echte Menschen - mit echten Gefühlen

Speaker:
Cyrill Luchsinger, Initiant und Moderator, CX Community

Bullet points:
Jede Service-Interaktion ist ein Moment der Wahrheit
Effizienz zählt – doch Empathie schafft Vertrauen
Wiederholte Anfragen sind Signale, keine Störungen
Technologie verstärkt, echte Verbindung schaffen Menschen

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