Keynote Sales Speaker Laura Stack On The Increasing Demands Of Work

Описание: Professional sales speaker Laura Stack, The Productivity Pro®, speaks for corporate and association audiences worldwide about leadership and business productivity. For information on booking Laura for your conference, corporate event, or on-site seminar, visit http://theproductivitypro.com

“The bar keeps going up. Customers are more demanding, we found that out. Your internal customers are a little more demanding now. Remember when we were in hotel rooms and there didn’t used to be coffee makers. Do you remember those days? Remember the first time you went to a hotel room and there was a coffee maker! I remember the first time this happened to me. I didn’t even drink coffee but I made it because it was so cool. Look at that, coffee. Now, if you go to a hotel today, and there is not a coffee maker, now what do you think? What is wrong with this place? I can’t believe they don’t have a coffee maker. So, the bar used to be here, no coffee maker. And, then you got a coffee maker. What’s this called? Perceived satisfaction. Now, here’s the bar, coffee maker. You go to Vegas, they don’t give you a coffee maker. Because they want you to go down to the lobby and buy Starbucks. Right? Perceived dissatisfaction. So what happens to the bar? It’s going up. Now, what do people want? Robes, microwaves, hair dryer. Do you think people are going to get less demanding over time or more demeaning. It’s going to happen. Is email going to get worse or better? If you don’t figure out how to stay on top of it, how to work with your inbox, how to reduce some of the things you are doing, how to think differently, it’s going to overwhelm you.” – Laura Stack

**BIO**
Laura Stack, MBA, CSP, CPAE, is best known by her moniker “The Productivity Pro®.” Stack is an award-winning keynote speaker, bestselling author, and noted authority on employee and team productivity. She is the President & CEO of The Productivity Pro, Inc., a boutique consulting firm dedicated to helping leaders increase workplace performance in high-stress environments. Stack was the 2011-2012 President of the National Speakers Association.
For over 25 years, Laura Stack’s keynote speeches and seminars have helped associations and corporations improve output, increase speed in execution, and save time in the office. She is a high-energy, high-content speaker, who educates, entertains, and motivates professionals to deliver bottom-line results. Stack is a member of the prestigious CPAE Speaker Hall of Fame, which has fewer than 200 members worldwide), and she has earned the Certified Speaking Professional (CSP) designation.
Laura Stack is the bestselling author of seven books published by Random House, Wiley, and Berrett-Koehler, including her newest, Doing the Right Things Right: How the Effective Executive Spends Time (Jan. 2016). Her books have been published in more than 20 foreign editions, and she is a featured columnist for the American Business Journal, LinkedIn, Time Management, and Productive magazines. Stack has produced more than 50 online training programs.
Laura Stack has been featured nationally on the CBS Early Show, CNN, NPR, Bloomberg, the New York Times, USA Today, the Wall Street Journal, Entrepreneur, and Forbes magazine. Stack has been a spokesperson for Fellowes, Microsoft, 3M, Skillsoft, Office Depot, Day-Timer, and Xerox. Her client list includes top Fortune 500 companies, including Starbucks, Wal-Mart, Aramark, Bank of America, GM, Wells Fargo, and Time Warner, plus government agencies such as the Internal Revenue Service, the United States Air Force Academy, the Census Bureau, the U.S. Senate, and the Department of Defense.

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