The 10 fundamentals of outstanding CX | Matt Watkinson on Engati CX

Описание: Check out the 200 CX Thought Leaders to follow for 2021! - http://s.engati.com/2z9 https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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Matt Watkinson, CEO and Co-founder of Methodical, talks about the three intellectual modalities that all business decision-makers must strive for, and that there’s a strong relationship between customer loyalty and advocacy and how are loyalty and advocacy different.


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Check out the 200 CX Thought Leaders to follow for 2021! - http://s.engati.com/2z9