Blocked drain customer service to the next level

Описание: ASL Ltd – Blocked drains. In this video, Gerry, a Senior Engineer from ASL Ltd explains that excellent customer service is considered the biggest merit that a company can earn. It is the attribute that people value more than an unbelievable cheap price. This is why we at ASL focus on the needs and wants of you, the client. We seek opportunities that will take our customer service to the next level and we believe we are gaining competitive advantage here in the South.

With blocked drains, accepting an unbelievable low price, often ends up with you taking time off work as a result of the man they send not been trained, or properly equipped, needing support from his manager, and in some cases there is no manager and there is no support,therefore another visit has to be arranged and paid for. ASL offers a first visit clearance at an all-inclusive price of £89 plus Vat, clearing your drain by means of rodding or high pressure jetting, and they will often throw in a look-see camera survey free of charge. Other companies may offer a cheaper price initially, however, services such as high pressure jetting are charged as extras which will increase your final bill dramatically. BEWARE!