Hayward t15 salt cell troubleshooting

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Hayward T15 salt cell troubleshooting

Hayward T15 salt cell troubleshooting. Be sure to watch Pool Rescuers video and a tip when trying to troubleshoot your hayward T-15 salt cell.

How I Learned this

After becoming a Hayward warranty station, I quickly noticed a trend in the salt cell warranty claims that were being filed on the Haward T15 salt cells. The calls come in from the customers informing me that the salt cell was no longer producing chlorine and that the cell was reading low salt. I always ask the customer if the cell was cleaned and they inform me that they had cleaned the cell. More often than not I get on the customers property to see that the cell was in fact cleaned, but the sensor was still blocked with calcium. Once the cell was properly cleaned, the cell often starts producing chlorine again due to a clean sensor. See our video on what to look for before you run out and buy a new cell. All credit on learning this goes to the best Hayward district manager.

Make sure you have the proper equipment.

It is not a good idea to clean a Hayward T15 salt cell in a bucket of water and acid mixture. You need to make sure you have the proper equipment. You can buy the recommended Hayward salt cell cleaning stand HERE. Once you have the proper stand you can clean the cell properly.

What to look for

When your Hayward T15 salt cell is saying that the salt is low in your pool and is not producing chlorine, follow these steps

Test the pool water to make sure that the salt content is between 3200-3500ppm
During cleaning, make sure the cord side is down.
Finally, make sure the cells sensor is clear of any calcium build up.
This is a picture of a clean cell but a dirty sensor. You can see the sensor is located where the cord goes into the cell and can be seen in the bottom middle of the salt cell pleats.



This is a picture of a clean cell and a clean sensor





Reinstall the cell

With the pool water in proper range of salt, cell cleaned, and sensor clear, it is now time to put the cell back into your equipment. It does not matter here what size the cord is on. It also does not matter if the cord is facing up or down. Ensuring that there are no leaks at the unions is all that matters when re installing the cell.

Once the cell is back in place turn on the filter pump. The Hayward T15 salt cell will go through its run cycle and start counting down. When this stops, BAM! proper readings and generating chlorine. You just saved yourself from having to buy a new salt cell.



THAT DID NOT WORK POOL GUY

Ok, Ok, this is not going to work on every cell. I have gone out on calls where the sensor is dirty, I clean the sensor, and it still does not work. If after cleaning the cell it still indicates that the salt content is low, this is a bad cell. These cells are like batteries and will go bad. Listed below are links to be able to purchase a new salt cell. I recommend always going with the T15.



 15,000 Gallons Hayward T-3

25,000 Gallons Hayward T-9

40,000 GallonsHayward T-15

Contact Pool Rescuers if you have any questions

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