A Day in Life of an IT Technician

Описание: A Day in the Life of an IT Technician in Germany | Real IT Support Job 2026
Ever wondered what IT support actually looks like?
In this video, I'm taking you through a complete workday as an IT Technician in Germany—from morning ticket queues to solving network failures under pressure.
You'll see:
✅ What a real IT support morning looks like (14 tickets and counting)
✅ How to handle Priority 1 system failures when everyone's watching
✅ The ONE skill that matters more than technical knowledge
✅ Real work-life balance in Germany (yes, it actually exists)
✅ Tips for anyone starting an IT career
This isn't a glamorized version—it's the honest reality of IT support: the chaos, the problem-solving, and why I actually love this job.

💼 ABOUT ME:
I'm Sirat, an IT Technician working in Frankfurt, Germany. On this channel, I share real experiences about working in IT, living in Germany, and building a tech career—no fluff, just honest insights.
Connect with me on LinkedIn:
  / sirathaidary  

📚 RESOURCES MENTIONED:
CompTIA A+ Certification: https://www.comptia.org/certifications/a
ITIL Foundation: https://www.axelos.com/certifications...
Microsoft Learn: https://learn.microsoft.com

🎯 TIMESTAMPS:
0:00 - Intro: When Systems Fail
0:15 - Why I Made This Video
0:22 - Morning Reality Check
0:47 - Clocking in
1:34 - Handling a P1 Crisis (First Ticket)
2:51 - Skills That Actually Matter in IT
4:07 - Ticket Two: Password Reset (Walkin-Ticket)
4:56 - Return Computers
7:53 - Weekly Meeting
8:01 - Lunch Break & Family Call
8:40 - New Devices Coming from Post
8:58 - Afternoon Technical Work
9:42 - Ticket Three: Outlook Problem Fix
11:05 - User picking up her PC
11:29 - Closing and Updating last tickets
12:00 - End of Day Reflection

🔗 LET'S CONNECT:
Instagram: [your handle]
LinkedIn: [your profile]
Email: [your email for business inquiries]

🎬 RELATED VIDEOS:
How I Got My IT Job in Germany: [link]
IT Certifications Worth Getting: [link]
Salary Reality: IT Jobs in Germany: [link]

💬 QUESTIONS FOR YOU:
What's your biggest challenge in IT support? Or if you're thinking about starting—what's your biggest concern? Drop it in the comments, I read every single one!

Why this video matters:
IT support is one of the most in‑demand jobs in Germany, and many people don’t know what the day‑to‑day actually looks like. This video helps you understand the role, the expectations, and the work environment before you step into the field.

If you enjoy this content, make sure to like, comment, and subscribe — it helps the channel grow and lets me create more videos like this.

RELATED SEARCHES:
IT technician salary Germany, how to become IT support, day in the life tech support, working in Germany as foreigner, IT jobs Frankfurt, help desk technician duties, technical support career, IT work visa Germany
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