Sell Internationally with Zendesk Translations | Zendesk Amazon Translate

Описание: You want to sell internationally. But you don't have an unlimited budget? Well, that's why you should start Zendesk Translations.
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If you want to expand your business, one of the most efficient ways is to localize your website.

You might ask yourself, but how can I provide customer service in multiple languages? It will cost us a fortune to hire agents for every language!

You're completely right! That is why you should start Zendesk Translations.

►TIP: Use Amazon Translate for Zendesk

Amazon Translate for Zendesk automatically translates tickets in your own language and translates your reply back to the customer's language.

►HOW IT WORKS
Open the customer's ticket & click “Translate Customer Message” to see the message in your language (the app automatically detects & translates).
Type your reply & click “Translate my message to”.
The app automatically translates your message into your customer's language.
An internal note is added to the ticket, showing the message in your own language. That way you can easily keep track.

►FEATURES
Reply to customers in their native tongue for improved customer satisfaction
Amazon Translate uses deep learning models to deliver accurate & natural-sounding translations
View the messages you wrote in your own language as an internal note to better keep track
Installation within a few minutes
HTTPS encryption & GDPR compliance