Chatbots to Conversational Commerce: The Future of CX

Описание: In this insightful conversation with Gautam, Founder & CEO of AiSensy, we dive deep into how WhatsApp is revolutionizing business communication and customer experience.
Key Highlights:

Why small businesses are choosing WhatsApp over websites
How WhatsApp's blue tick became the new mark of business legitimacy
The difference between 'seeing' vs 'talking' purchase journeys
Meta's strategy to prevent spam and improve user experience
Real examples of businesses driving 80-100% revenue through WhatsApp
The future of AI in customer service and personalization
How WhatsApp is democratizing customer experience

Whether you're a small business owner or a marketing professional, discover how WhatsApp is reshaping the future of business communication and customer experience.

#CustomerExperience #WhatsAppBusiness #DigitalTransformation #ConversationalCommerce #BusinessGrowth #StartupStory #MarketingStrategy

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