How to Monitor Twitter with LiveAgent
Автор: Live Agent
Загружено: 2020-02-07
Просмотров: 917
Описание:
Sona from LiveAgent talks about the benefits of monitoring Twitter mentions and hashtags of your choice in LiveAgent and shows you how to do it in real-time.
Monitoring your business social media pages is essential if you want to provide excellent customer service. Your customers are active on social media, and therefore expect you to provide excellent customer service on these social platforms. Customers expect quicker replies on social media, and therefore it's important to stay on top of your social media support strategy. Help desk software like LiveAgent save you tons of time because it eliminates the need for account sharing and device/account monitoring. There's no need to worry if the admin of your social pages is on vacation, with LiveAgent's universal inbox, all support agents have access to all tickets from all channels. Try LiveAgent today. We offer a free 14-day trial, no credit card required. https://www.liveagent.com/trial/
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