The Patient Access Champion & SDOH: The Starting Line for Improving the Patient Experience
Автор: Centauri Health Solutions
Загружено: 2025-07-21
Просмотров: 45
Описание:
Presenter: Dawn Carter, BSBA, MHA, CPC, CRC, CPMA, CDEO, CPCO, CSPO, AAPC Fellow, Health Policy and Regulatory Affairs Senior Director,
Centauri Health Solutions
Topic:
Patient access and other front-line staff are key players in addressing SDOH and patient-centric care. This presentation will emphasize the importance of their roles and discuss how staff can support SDOH identification and communication. In this webinar, you'll learn strategies for how to become a Patient Access Champion during an insightful discussion of the following:
• Key definitions and the impact of SDOH on patient health and well-being
• The crucial role of patient access staff in identifying and documenting SDOH needs
• Best practices for communicating with patients about SDOH in a sensitive and empathetic way
• Resources and support available to staff, such as screening tools and other workflow considerations
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