HUG: The age of admissions agility: Why speed, flexibility and feedback are your secret weapons

Описание: Admissions teams are under more pressure than ever. Families now expect instant acknowledgement, personalised updates and seamless digital journeys - while internal time and resources remain stretched.

In this HubSpot User Group (HUG) for Education session, Gemma Woods, Customer Experience Manager at HubGem, will explore how schools and colleges can build more agile admissions processes using HubSpot - without losing the human touch.

The session will focus on three core pillars of admissions agility:

Speed - responding to families when they need you most
Flexibility - designing admissions journeys that adapt to real-life pathways, not rigid funnels
Feedback - using insight to continuously improve engagement and conversion
You’ll see practical, real-world examples of how education teams are using HubSpot to automate admin, personalise communication, and create smoother experiences for prospective families.

What you’ll take away:

Practical ideas to improve response times without increasing workload.
Ways to design flexible admissions journeys for events, scholarships, international and late-entry families.
Simple methods to capture feedback and reduce drop-off.
Clear, actionable next steps you can apply in HubSpot straight away.
This session is ideal for marketing, admissions and senior leaders in schools, colleges and education organisations using - or considering - HubSpot.