Service parts management vendor and functionality benchmark report summary by Michael Blumberg.

Описание: Michael Blumberg summarizes his recent Spare Parts Management Software State of the Art Benchmark Report and relevant market trends. This is part two of three parts.

Watch the full webcast replay (   • State of the Art Service Parts Management ...  ​) which includes commentary from Ed Wodarski (   • What is the history of service parts manag...  ), and Dean Herdt, Capgemini (   • Dean Herdt explains service parts manageme...  ).

Since their inception 40 years ago, purpose-built service parts management software has reduced inventory, maximized utilization, and improved customer satisfaction. Today, at the digital transformation crossroads, organizations are taking a fresh look at service parts management's potential within their organization, empowered by emerging technology.

The holistic value of an optimized service supply chain extends far beyond inventory planning and parts management. With advanced data science, the future of service parts management is moving closer toward semi-autonomous planning – the combination of AI/ML, Big Data, IoT, and human capital).

Service parts management with advanced data science optimizes the service supply chain unleashing a torrent of value – maximum service level and equipment availability with minimal inventory, increased customer satisfaction, loyalty, and cash flow. Ultimately, empowering organizations to make better decisions, innovate their aftermarket service business, endure tidal economic shifts and global pandemics.

Join this panel of experts as they discuss the current state of the art for service parts management, describing where we’ve been, where we are now, and where we should expect to be in the next 3-5 years.

-Michael Blumberg, President, Blumberg Advisory Group
-Ed Wodarski, Fellow, Service Supply Chain Expert, PTC
-Dean Herdt, Principal Consultant, Supply Chain Transformation, Capgemini

Read Blumberg Advisory Group's Spare Parts Management State of the Art Benchmark Report. http://ptc.co/nSo330rydC5

Read the summary article. http://ptc.co/RvRl30rBELk