What is the role of AI in hospitality in 2024? Forbes' Stuart Greif explains
Автор: Hospitality Daily
Загружено: 2024-08-14
Просмотров: 952
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In this eye-opening interview, Stuart Greif, Chief Innovation Officer at Forbes Travel Guide, offers a comprehensive look at the current and future role of AI in the hospitality industry. Recorded in August 2024, Stuart shares his expert insights on:
• The delicate balance between AI innovation and maintaining the human touch in hospitality
• How AI is transforming back-office operations and boosting productivity
• The continued importance of personalized guest experiences and the "psychic kick" in service
• Real-world examples of AI applications in hotels, travel agencies, and short-term rentals
• Strategies for identifying and implementing AI solutions in hospitality businesses
• The potential impact of AI on job creation and roles within the industry
Whether you're a hospitality professional, tech enthusiast, or frequent traveler, this video provides valuable insights into how AI is shaping the future of travel and hospitality. Stuart's unique perspective, spanning strategy and operations, offers a well-rounded view of the industry's opportunities and challenges in 2024 and beyond.
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