The Mighty Restaurant Tech Stack Behind Pepper Lunch’s Global Expansion

Описание: Pepper Lunch has been around since 1994. 538 locations. 17 countries. And they are pushing toward 1,000 stores.

When you scale like that, restaurant technology is not optional.

In this episode of Restaurant Technology Substack, I am in Las Vegas with Troy Hooper breaking down the Pepper Lunch tech stack in the U.S. Nineteen technology partners. Built on Toast as the foundation. Operations powered by Restaurant365. Kiosks with Grubbrr. Reputation management with Momos. Guest data and marketing with Adentro. Real time feedback with Ovation.

And when they could not find the right franchise operating system, they built their own. Franchise Systems AI.

If you care about scaling a restaurant brand, building a franchise system, or choosing the right POS and marketing tools, this is a masterclass in how a global fast casual concept thinks about tech.

Stay curious. Get involved. And consider joining our substack: https://restauranttechnology.substack...

Chapters:
00:00 What Is Pepper Lunch
00:36 Brand Scale + Growth
01:04 19 Tech Partners
01:36 Core Stack Overview
02:34 Guest Data + Reputation
03:55 Franchise Systems AI
05:00 Founder Tech Habits

Links:
Troy Hooper:   / troyhooper  
Pepper Lunch: https://www.pepperlunchrestaurants.com/

Restaurant tech featured:
https://pos.toasttab.com/
https://www.restaurant365.com/
https://grubbrr.com/
https://ovationup.com/
https://adentro.com/
https://www.franchisesystems.ai/

About Cali BBQ Media:

Shawn Walchef is the founder of Cali BBQ Media and creator of the Restaurant Influencers podcast on Entrepreneur Media, featuring famous names such as Shaquillle O'Neal and Emeril Lagasse.

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https://www.instagram.com/shawnpwalch...
  / shawnpwalchef  

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