How to Bring a New AI Tool Into Your Enterprise Company

Описание: AI today feels like the App Store in 2008 - exciting, noisy… but where do you even start?

In this episode, I speak with Shweta Puri about her journey leading enterprise AI adoption at Nextdoor, right at the intersection of marketing technology and AI operations.
We unpack what it actually took to get teams comfortable with AI in the very first weeks of a pilot - before the momentum, before the metrics.
Shweta shares how her mission became clear: build AI literacy, embed AI into real workflows, and scale it securely across the organisation.
Today, over 500 employees at Nextdoor actively use Glean AI, powered by 250+ AI agents supporting everyday work.
If you’re thinking about enterprise AI adoption, AI agents, AI literacy, or making AI work beyond pilots, this conversation is for you.

IN THIS EPISODE
00:00 | Intro
03:11 | Getting People Comfortable with AI (What Actually Works)
04:25 | How to Choose the Right AI Tool in a Noisy Market
06:24 | Pilot First or Integrate First? The Trade-Off Explained
07:35 | Testing AI Tools When Everything Looks the Same
09:14 | Turning Real Work into AI Workflows
10:42 | Why AI Adoption Became Easy Overnight
11:45 | Are Employees Really AI-Ready Yet?
13:00 | Lessons Learned from AI Rollout Mistakes
14:38 | How Fraud Detection Went from Manual to Automated
16:42 | Why Traditional RFPs Don’t Work for AI Anymore
18:53 | Should Enterprise AI Optimise for Speed or Safety?
20:51 | Do Vertical AI Tools Still Matter in an Enterprise World?
22:19 | One Platform, Every AI Model—Why That Matters
24:30 | Is MarTech Evaluation Still Predictable?
26:08 | What AI Literacy Looks Like Across Teams
27:24 | Hiring in the Age of AI: What Skills Actually Matter
29:09 | Hot Takes on AI Adoption No One Tells You
31:14 | Final Advice for Leaders Rolling Out AI

Shweta Puri | AI Operations & Business Technology Lead | Nextdoor
As Nextdoor’s AI & Business Technology Lead, I drive enterprise-wide AI adoption and operational efficiency across go-to-market teams. I spearheaded the rollout of Glean AI, enabling 500+ employees to access knowledge faster through intelligent search and custom role-based agents. By automating recurring queries with 70+ agents, I reduced support requests by 40%, boosted productivity by 15%, and achieved 90%+ adoption through hands-on enablement and clear success metrics.
Beyond AI, I lead Martech strategy and execution — integrating Iterable, Segment, and compliance frameworks to power lifecycle automation and align Product, Legal, Finance, and Engineering. My focus is building scalable, ethical, and measurable AI operations that accelerate growth while maintaining trust and compliance.
I am also open to engaging in research interviews, advisory boards, and consulting opportunities where my expertise in MarTech and AI Ops transformation can provide value.

Neha Mittal | CEO & Co-founder | JustAI
I’m the Co-founder and CEO of JustAI, a company born out of the experimentation inefficiencies I saw firsthand while leading growth initiatives at Twitter and Pinterest. At Twitter, I focused on Growth, particularly in Push notifications, while at Pinterest, I managed Retention, overseeing Email, Push notifications, Internationalization, and Performance Marketing, and built a scalable Growth platform.
Beyond growth, I’ve always been passionate about data. I spearheaded Twitter’s first Data Product team, developing a stronger classification and data lineage system to enhance privacy and data efficiencies. Before JustAI, I co-founded CityStructure.com and was the Founding Engineer at Sensorflow, both of which applied machine learning and large data to solve problems for traditional industries like real estate and energy. My journey into tech began with building large distributed systems for high-volume trades at Goldman Sachs.
I’m passionate about solving data problems and love the rush that comes from growth wins.
If you’re curious about what we’re doing at JustAI, you can find me here: https://www.getjust.ai/

ABOUT AI MARKETER PODCAST
AI in marketing isn’t hype: it’s happening right now. On The AI Marketer Podcast, I cut through the buzzwords to bring you real stories, practical hacks, and lessons from marketers who are already using AI to drive results. From personalization to decisioning to workflow hacks, you’ll learn what actually works, and how to make it work for you!