The future of corporate travel: Mobile, AI & personalization

Описание: Corporate travel is getting younger, faster, and more personal—and travel programs must keep up. In this conversation, we explore how BCD Travel is embracing three major shifts: mobile-first access for travelers who expect 24/7 control, AI-powered efficiency that mirrors personal tech experiences, and deep personalization that anticipates preferences before requests are made. Learn how loyalty programs, integrated tech, and proactive service are redefining the TMC–travel program relationship for a new generation of road warriors.

Timestamps:
00:00 – The traveler ecosystem gets personal
00:22 – Shifting demographics in corporate travel
00:31 – Mobile-first travel programs
00:41 – AI in the travel experience
00:56 – Personalization and loyalty
01:13 – Meeting traveler needs before they ask

#businesstravel #corporatetravel #eventmanagement