How to Resolve the error_auth Issue in Shopee's API v2

Описание: A guide to troubleshooting the `error_auth` issue in Shopee's API v2, focusing on KYC verification and necessary steps for successful integration.
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Troubleshooting the error_auth Issue in Shopee's API v2

Are you encountering the frustrating error_auth message when trying to integrate Shopee's API v2 into your system? You're not alone! This error, which states "No permission. Please go to Shopee Seller Center to pass the shop KYC verification first," can be a roadblock for developers using Shopee's services. In this guide, we will explore what causes this error and how you can resolve it effectively.

Understanding the Error

When you make an API request to Shopee, you may receive a JSON response like this:

[[See Video to Reveal this Text or Code Snippet]]

Key Issues Behind the Error

Authentication Failure: The message indicates that your app lacks the necessary permissions to access Shopee's API.

KYC Verification: KYC stands for "Know Your Customer." This verification process ensures that sellers on the platform comply with legal and regulatory standards.

Steps to Resolve the error_auth Issue

Here’s a step-by-step guide to help you get past this hiccup and get your API integration back on track.

1. Complete KYC Verification

The first step is to ensure that you have completed the KYC verification through the Shopee Seller Center. Here's how to verify:

Log into the Shopee Seller Center: Navigate to your account and check the KYC status.

Provide Required Information: Make sure you have filled in all the necessary information that Shopee requires.

Submit Documentation: Sometimes, documentation may be needed for verification, such as identification or business credentials.

2. Check API Permissions

Once your KYC verification is completed, you should ensure that your API app has the necessary permissions:

Log into the Developer Dashboard: Go to the Shopee developer portal and check your application's permissions.

Review Scopes: Make sure that you have requested the appropriate scopes necessary for your API requests.

3. Create a New API App (If Necessary)

If you have completed the above steps and are still facing issues, creating a new API application may help:

Create a New App: Consider setting up a new application in the developer portal.

Generate New Credentials: Make sure to use fresh API keys and secret keys associated with the new app.

4. Testing with the New Account

Once your new API app is set up and KYC verification is complete, conduct tests using the provided Shopee test account:

Utilize Test Endpoints: Ensure that you are pointing to the correct test endpoints.

Monitor Responses: Check the responses to see if the error_auth message persists.

Conclusion

The error_auth message can be a frustrating roadblock when integrating with Shopee's API v2. However, by ensuring your KYC verification is complete, checking your app permissions, potentially creating a new API app, and testing effectively, you can resolve this error and get back to building your application.

If you're still having issues, don’t hesitate to reach out to Shopee’s support team for further assistance. Good luck, and happy coding!