The LO Down Mortgage Podcast w/ Shelley Kennagh

Описание: In this episode of The LO Down Mortgage Podcast, Connor Bartley sits down with Shelley Kennagh, a high-performing loan officer who has built a reputation for consistency, professionalism, and trust in a challenging market.

Shelley shares how she approaches mortgage lending with a long-term, relationship-first mindset—focusing on clear communication, strong follow-up, and setting expectations early with both clients and referral partners. She explains how staying disciplined with her process has helped her remain relevant and dependable, even as market conditions and buyer affordability continue to shift.

Throughout the conversation, Shelley breaks down:

How she builds trust with borrowers through education and transparency

Why honest conversations early in the process lead to better outcomes and stronger referrals

How consistency, not complexity, has been the key to her growth

What loan officers should be focusing on right now to stay competitive

How she balances production, service, and long-term relationship building

This episode is packed with practical insight for loan officers who want to grow a sustainable business, referral partners who want to understand what great lender support looks like, and anyone interested in what it really takes to succeed in today’s mortgage market.

If you’re looking for real-world strategies, thoughtful perspective, and a reminder that trust still wins in this business, this is an episode you won’t want to miss.