Real Life Tips For Practicing Empathy At Work | Jacob Morgan

Описание: Empathy is one of the cornerstones of leadership.

The first thing that you need to do to practice empathy is take a step back and learn to listen. Don’t respond too quickly, take time to digest and process the information.

The next step is to be aware of your emotions.

Research shows that to practice empathy, you either need to be in a neutral state or the same state as the person who is coming to you.

The last technique is taking the opposite perspective.

Try to take the other person's perspective and argue against yourself a little bit. Try to challenge your initial assumptions.

Practicing empathy will greatly improve your leadership and the employee experience in your organization.

#empathy #futureofwork #leadershipskills #emotionalintelligence #leadershipdevelopment

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Jacob Morgan is a keynote speaker, best-selling author, and futurist. He explores how the world of work is changing, what the future of work is going to look like, and we need to do to prepare. To work with Jacob or have him speak at your event visit TheFutureOrganization.com