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Getting Your Community Promoter Score (CPS) with Common Room
Автор: Common Room
Загружено: 2024-10-17
Просмотров: 62
Описание:
In this vid, our Head of Community Rebecca Marshburn walks through how she kicked off the Uncommon Community Promoter Score (CPS) survey using Common Room.
You'll learn how to create a segment, set up a cohort survey, automate your replies based on member responses, and follow up with members with the right amount of context.
We hope you walk away with a clear understanding of how you can use Common Room to gather valuable feedback from your community, deliver better experiences to your members, and encourage referrals that drive business impact.
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