Bug in MyJio App: Pay now button to pay mobile bill is not working
Автор: Testing Matters
Загружено: 2026-01-15
Просмотров: 138
Описание:
In this video I have demonstrated a bug in MyJio's android production app in which user is unable to pay postpaid mobile bill my tapping “pay now” button through two interfaces
Here is the bug for it, created according to industry standards
Prerequisite: Jio user must have a unpaid postpaid mobile bill
Steps:
1. Open MyJio app on android mobile
2. Tap on “pay now” button in the popup that appears to pay mobile bill due and wait for next screen to appear
3. Tap on "pay bill" button in mobile postpaid section to pay same mobile bill and wait for next screen to appear
Expected Result:
2. User should land on next screen to select the payment method for paying the bill
3. User should land on next screen to select the payment method for paying the bill
Actual result:
2. Nothing is happening
3. Nothing is happening
For sharing the bugs/problems that you are facing in the apps and websites please share them with me on my email id [email protected]
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#bug #productionBug #testing #manualTesting #functionaltesting #tester #bugReporting #liveBug #MyJio #bugExposed #jio #jioExposed #testing #bugreporting #payment #shoppingcart #cards #paymentgateway #mobilebillPayment
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