Example AI Workflow for SMEs: Triage, Drafting & Follow‑Up

Описание: Book a call: https://8020green.com/

If you’re evaluating AI for your business, it helps to see a complete workflow that holds up in day‑to‑day operations — not a polished demo or a one‑off experiment.

In this video, filmed in Melbourne, Australia, I walk through a high‑value AI workflow we use as an internal reference implementation at 8020Green. I’ll show:

what the workflow does end‑to‑end,
why it matters operationally,
how it’s measured,
and where humans stay firmly in control.
This isn’t a client case study. It’s an example that demonstrates the standard we work to: clear scope, reliable handling of exceptions, and measurement that makes sense in normal business terms.

00:00 Introduction to AI Workflow
00:34 Identifying Common Workflow Problems
01:22 Step-by-Step AI Workflow Breakdown
04:00 AI's Role in Workflow Efficiency
04:30 Measuring Workflow Success
05:25 Implementing Guardrails in AI Workflows
06:05 Evaluating AI Providers
07:12 Internal Reference Scenario
08:32 Recap and Next Steps

The business problem this workflow addresses

Many SMEs face the same pattern:

Requests arrive through multiple channels
Information quality varies
Follow‑up is inconsistent
Work gets stuck in handoffs

The cost isn’t just time — it’s uncertainty for customers, staff, and managers.
This workflow aims to turn each incoming request into a tracked, owned piece of work with consistent next steps, without creating bureaucracy.

If you’d like a practical view on which workflow to start with in your business, book a 15‑minute call.

👉 https://8020green.com/

We’ll clarify priorities and outline sensible next steps, which may include an AI audit.

Based in Melbourne, Australia, working with businesses across Australia.

About 8020Green

8020Green – AI for what matters most.
Practical AI for stronger margins, smoother operations, and less wasted time, money, and resources.