Why Most Shopify Brands Miss This Simple Trick to Slash Support Tickets

Описание: Here's how to reduce support tickets by 30%+ in one day, without developers or adding headcount to your Shopify customer service team.

Your support team is drowning in tickets. 30% or more are order change requests before shipment - customers trying to fix shipping addresses, update items, or modify their orders. When customers can help themselves with self-serve order management, they fix orders within 20 minutes of placing them.

Why doesn't every Shopify store let customers do this? Most brands think it requires complex development work or expensive custom builds. It doesn't.

Here's the simple setup with Cleverific:
1. Install Cleverific for Shopify (takes 5 minutes)
2. Drag and drop the order change block into your order status page and thank you page
3. Update your order confirmation email to include a link that says "edit your order here"

That's it. You just reduced support tickets by 30%+ and created a better customer experience heading into BFCM and holiday season. No dev team required. No long implementation timeline. No training temporary support agents. Just drag, drop, and watch your ticket volume drop.

The brands implementing self-serve order management right now will have a calm Black Friday Cyber Monday while everyone else drowns in repetitive tickets asking to change addresses and modify orders.

Get started today: cleverific.com

Transcript:
Here's how you can reduce your customer support tickets by up to 30% or more in one day, without any developers, without adding any headcount. Your customer support team is drowning in support tickets. 30% or more of those tickets are order editing related. It's customers reaching out to make some kind of change to their order before it ships out. In the case where customers do have the ability to help themselves, they're fixing their orders within 20 minutes of placing them. So why doesn't every store have the ability to let customers do this? All you have to do. Step one, install Cleverific for Shopify. Step two, drag and drop our order change block into your order status page and your thank you page. Step three, update your order confirmation email to include a link that says something like edit your order here. Step four, enjoy a 30% or more reduction in total customer support tickets and a better customer experience.