Gift card fraud rises as victims lose millions (UK) 22/Dec/2025

Описание: Shoppers are being warned to be vigilant as the number of scams involving gift cards rise.

Both Trading Standards and Report Fraud, the national fraud reporting body, said better bank protection was pushing criminals to turn to gift cards as a new way to get our money.

According to experts, fraudsters target the cards online and in the shop to drain the money from them, or trick people into buying them to transfer money without a trace.

Report Fraud, the national body for fraud reporting, believes it has increased by about 25% over the past two years. New figures from the organisation show they had 9,386 reports of gift card fraud in 2023-24, with more than £18.5m lost.

Emma Johnson, 48, from Nottinghamshire, said she, her dad and her brother were all victims of a gift card draining scam.

They had all separately bought gift cards for her other brother's birthday from the same Tesco store within a week of each other, spending £120 in total.

But when he went to use them, it turned out the money had been spent already.

She said: "It's upsetting that you've gone out and bought a present for someone and they haven't actually got anything.

"It's not left me with confidence to buy a gift card in store.

"I don't want this happening to anyone else."

She believes the cards had been tampered with while in the store and the money drained from them once activated.

She urged people to make sure the number in their card matched the number on their receipt.

'Emerging crime'
A spokesperson for Tesco said they had a "robust set of technical and operational measures" in place to prevent and deal with card tampering.

They advised customers to check gift cards carefully before they buy, and to speak to the customer service team if they think they have been victims of fraud.

Amanda Wolf, head of Report Fraud, said under reporting made it difficult to know exactly how much it was increasing by, but said their intelligence suggested cases had risen by about a quarter over the past two years.

"It's not unusual when there's an emerging crime type," she said.

"But it's absolutely one we are looking at and we are looking to do a deep dive into over the next 12 months."

She said most of the reports came in around January after the festive period.

The ways people are caught out include buying fake online gift cards, accidentally buying a card which has been tampered with or being tricked into buying gift cards for someone.

She also said criminals used phishing emails, offering fake gift cards as a prize or a deal.

Ms Wolf said: "Make sure you're buying from reputable sellers, if you're purchasing in person make sure it's not been tampered with.

"If they look poorly made, or don't have visible security features, don't use them and take them back.

"Use two-factor authentication [when shopping online] and check out as a guest to protect your details unless it's a website you recognise and use regularly.

"For that 30 seconds, stop, and think."

She also said she would like to see gift cards being better protected in shops, including being put behind the till.

There is now a crime playlist on the channel if you are interested as well. From October 2024+ (previous crimes videos are in the people playlist).

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