Loyalty Beyond Points: Designing Experiences That Truly Connect
Автор: Loyalty TV
Загружено: 2025-12-15
Просмотров: 2924
Описание:
Steve Habbi , award-winning brand leader, shares how loyalty goes beyond points. Discover how utility, seamless experiences, emotional resonance, and AI-driven personalization can turn customers into lifelong fans.
From HSBC and the London Stock Exchange to Formula One, learn actionable insights on building loyalty through memorable experiences.
Hosted by Nyeleti Sue-Angel Nkuna
Show notes:
1) Steve Habbi: / about-this-profile
2) Soler Coaster: https://www.solercoaster.com/
3) Book Recommendation: Guns, Germs, and Steel: The Fates of Human Societies: https://www.amazon.com/Guns-Germs-Ste...
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#letstalkloyalty #letstalkloyalty loyaltymarketing #loyaltyprograms #loyaltytv
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