SAP customer experience release 2508
Автор: Flexso Group
Загружено: 2025-08-14
Просмотров: 39
Описание:
Yes, it's that time of the year again. Another summer release for your SAP CX suite!
Want to know what new features will be available in SAP Emarsys and SAP Sales and Service Cloud?
Our experts Jef an Frederik have created a short video,highlighting the most remarkable features!
00:00 - Introduction
00:24 - SAP Emarsys
Omnichannel enhancements
Reporting
03:21 - Sales and Service Cloud Platform
Opt-in to activate new features
Copy Business roles from now on
AI enhancements to make your life easier
04:58 - SAP Sales Cloud: Account Planning
New feature alert!
07:05 - SAP Service Cloud
Email subject placeholder
Public vs. private attachments
Case categories integration in Outlook
08:08 - Conclusion
Want to stay in the loop of further SAP Customer Experience release videos? Subscribe to our Youtube channel or check out the release page on our website: https://www.flexso.com/en/insights-bl...
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