Customer Service So Good That It Impacts Your Bottom Line, Featuring Tungsten Medical Network
Автор: Purview
Загружено: 2024-10-24
Просмотров: 32
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There was once a time where excellent customer service was a given. More recently, the National Customer Rage Study, featured on NPR, showed that 74% of Americans have experienced some sort of customer service issue in the prior year, more than doubling since 1976. Perhaps due to a rise in automated systems and long hold times, too many customers have lost faith in receiving excellent service.
In healthcare, quick response time is critical to supporting clinicians' workflows and ensuring a positive patient experience. Practices can't afford to have modalities out of service or software not working. This is why Tungsten Medical Network makes it their mission to serve clients holistically, focusing on a complete set of needs. It was this sentiment that brought Tungsten Medical Network, an ENT equipment supplier and services firm, and Purview, a medical imaging technology company, together almost 8 years ago. Both organizations seek to support health providers to focus on what they do best - healing patients.
During this live webinar, Mike Luick of Tungsten Medical Network and Josh DeBartolo of Purview, discuss how excellent support and partnerships can make all the difference in the practice of medicine and your bottom line.
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