Curiosity interview met Baptiste van Outryve, PR & Communication manager bij Roompot
Автор: Rik Vera
Загружено: 2020-07-31
Просмотров: 554
Описание:
Rik nodigde Baptiste van Outryve, PR & Communication manager bij Roompot Vakanties uit. De beide heren hadden het over het Amazon-verhaal van Roompot, over hoe Spotifylijsten niet alleen je klantenbeleving, maar ook de personeelsplanning kunnen beïnvloeden, over hoe Roompot de stilstand tijdens de Covid-periode ten volle benut heeft en hoe big data voor een nog betere gastvrijheid kunnen zorgen.
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Rik is a renowned thought-leader, worldwide keynote speaker and author of business bestseller "Managers The Day After Tomorrow". He’s a trusted advisor on the topics of extreme customer centricity, innovation in the digital era, business model change, sales, marketing, and leading companies on their journey to their very own Day After Tomorrow.
Rik's biggest source of inspiration is conversation. He gets inspired mostly from the talks he has with people: whether it is with his colleagues, customers, grandkids or next seat passengers on the flight to the next keynote.
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