Effective AI Adoption in Banking with a Machine First Approach for Business Transformations

Описание: AI adoption in the banking and financial services industry is still revolving around point solutions to solve specific business problems. For a successful AI-enabled transformation, we need to re-imagine the business value chain through the lens of human-machine interplay.

In this exclusive interview, Kishore Banavar, Global Head, BFSI Technology Advisory Group, Tata Consultancy Services discusses:

· How the adoption of AI in BFSI firms can help meet strategic objectives like enhancing customer experience, cost and efficiency optimization

· A recommended adoption approach that takes into account how humans and machines can complement each other

· What banks and FSIs should consider to implement a successful AI business transformation