Why HR tech vendors stopped selling apps and started selling outcomes

Описание: In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson work through everything they saw and heard across Infor Analyst Day, HR Tech Europe, Oracle, Workday Innovation Summit, ICIMS, ADP, Work Human, and Canva. The 29th annual HR Systems Survey is now open, and the hosts share why companies with fewer than 10 employees are a specific target this year and what new finance and EMEA data will add to the research. A wave of acquisitions, from Phenom buying Plum to Paylocity picking up Grayscale to Gusto acquiring Mosey, signals a market consolidating fast around talent acquisition, compliance, and workforce data.

The episode also covers outcomes-based pricing models gaining traction across major vendors, the growing arms race between AI-generated resumes and AI-powered screening tools, and what it actually costs small businesses to stay compliant when no one is watching.



Key points covered include:

↪️ Outcomes-based pricing is moving from concept to contract, with Oracle charging per outcome achieved and Workday shifting its philosophy toward selling results rather than applications, and the hosts break down what that means for HR buyers trying to build a budget around AI.

↪️ Recruiting technology is in an active consolidation cycle, with multiple acquisitions targeting the same pressure point: how to hire at scale, cut through AI-generated resume fraud and deepfake interview responses, and still give candidates an experience that does not erode trust in the process.

↪️ Small business compliance carries a steeper price tag than most owners realize, with businesses under 50 employees spending roughly $14,700 per employee per year on compliance costs, and Gusto's acquisition of Moseyi points to a growing market for AI tools built to close that gap.

↪️ Deel's new AI token tracking feature inside its performance management tool puts a spotlight on a question most organizations cannot currently answer: whether employees are actually using the AI tools their companies have paid for.

The 29th annual HR Systems Survey is now open through June 24th. Add your organization's voice to the largest HR tech survey in the industry at the link below.

LINK TO SURVEY



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Stacey Harris
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Cliff Stevenson
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