📞 Contact Center for Microsoft Teams | AudioCodes Voca CIC

Описание: Are your agents constantly switching screens to serve customers?

See how AudioCodes Voca CIC brings all your customer interactions into one app within Microsoft Teams.

With Microsoft Teams Phone extensibility, virtual agents, omnichannel interactions, real-time CRM integration, and calls that start, stay, and end in Teams, Voca CIC ensures agents have everything they need while serving a customer.

Voca CIC is perfect for contact center departments and internal service desks looking for:

🔹 Omnichannel interaction handling
🔹 Real-time CRM pop ups
🔹 Teams Phone extensibility
🔹 Multi-tenant
🔹 Cloud-based
🔹 Virtual agents & conversational IVR
🔹 Real-time & historical reporting
🔹 Teams Phone extensibility

Voca CIC is already loved by customer focused companies like University of Central Florida, Vanderlande, and Berry Global.

Finally, a Microsoft Teams contact center worth using.

📌 Start your 30-day free trial: https://voca.audiocodes.io/signup

📌 Learn more: https://www.audiocodes.com/solutions-...

#VocaCIC #MicrosoftTeams #CCaaS #AI