Effective Communication for HR Professionals Module 8 Communication in Performance Management

Описание: Module 8 explores the critical role of communication in performance management, appraisal, and employee development. Performance management is not just about evaluating employee output, it is a continuous process of goal setting, feedback, coaching, and recognition, all of which rely heavily on effective communication. HR professionals are central to facilitating transparent, constructive, and motivating performance discussions that align employee objectives with organizational goals.
This module provides an advanced framework for planning, delivering, and following up on performance appraisals, including techniques for managing sensitive conversations, providing constructive feedback, and addressing performance gaps without demotivation.You will gain skills in both formal appraisal processes and informal performance communications, enhancing employee engagement, accountability, and professional growth.

1. Understanding Performance Management Communication
Definition: The deliberate and structured communication process used to set expectations, monitor progress, provide feedback, and recognize achievements.


Purpose in HR:


Align employee performance with organizational strategy


Foster accountability and transparency


Encourage skill development and career growth


Reinforce recognition and motivation


Impact of Poor Communication:


Misunderstood goals and responsibilities


Reduced productivity and engagement


Employee dissatisfaction and turnover


Conflict or misalignment with organizational objectives


Key Insight: Effective communication is the foundation of fair, accurate, and motivating performance management.