Actions in Virtual Agent (Quebec)
Автор: ServiceNow Talks
Загружено: 2021-03-16
Просмотров: 562
Описание:
The new action utility in virtual agent designer allows seamless integration of virtual agent topics with any spoke available in the integration hub. The video covers about:
Configuring a VA topic to use the new Action utitilty from the Quebec release
Setup Slack Webhooks for connecting virtual agent to a slack channel via iHub
Explains about an existing issue with OOB Actions connecting with external APIs
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