Designing the Future of Conversational Banking
Автор: ecosystem Ai
Загружено: 2025-10-30
Просмотров: 45
Описание:
An insightful session on conversational banking, led by Nicola and Ramsey, where we explore the intriguing world of chatbots, large language models, and generative AI.
Discover the evolution of chatbots from simple rule-based systems to advanced generative pre-trained transformers like ChatGPT. Understand the weaknesses of current chatbot technologies and how edge frameworks and generative models can make them more reliable.
Learn about the pivotal role intent detection plays in enhancing customer engagement and see a live demo of a generative AI-based conversational banking app. Dive deep into the technical and historical aspects of AI, and explore future possibilities in customer interactions and banking experiences.
00:52 History and Evolution of Chatbots
01:56 Technical Insights into Large Language Models
03:46 Modern Chatbot Capabilities and Limitations
07:20 Challenges and Opportunities in Chatbot Implementation
10:01 Introducing to Ecogentic for Enhanced Customer Interaction
10:42 Demo: Generative AI in Conversational Banking
21:35 Backend Mechanics and Intent Detection
24:29 Future Directions
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