Customer Journey Mapping: Unleashing Client-Centric Strategies

Описание: #customerjourney #customerjourneymapping #mapping

Hi Everyone and Welcome Back to the Meliss Marketing Channel.

You may have heard about understanding your customer’s journey. If you haven’t, it’s a pretty important part of knowing how to serve your potential clients at a very deep level that matches up to where they are on their success journey.

In fact, if you haven’t been able to sign clients successfully, it could be because you haven’t mapped out your customer journey.

Mapping out your customer journey is crucial for successfully signing clients and meeting their needs at a deep level.

Today I’m gonna share each step in the customer journey process with you and then we are gonna break down each step in detail so you can determine where the gaps are when it comes to you identifying your customers and potential customer’s needs.

Now let’s get into it.

0:00 Intro
2:44 How to Map Out a Customer Journey - Stage #1
3:00 How to Map Out a Customer Journey - Stage #2
3:19 How to Map Out a Customer Journey - Stage #3
3:38 How to Map Out a Customer Journey - Stage #4
3:57 How to Map Out a Customer Journey - Stage #5
4:19 How to Map Out a Customer Journey - Walkthrough
21:30 How to Analyze and Improve a Customer Journey Intro
21:57 How to Analyze and Improve a Customer Journey - Tip #1
22:24 How to Analyze and Improve a Customer Journey - Tip #2
22:45 How to Analyze and Improve a Customer Journey - Tip #3
23:04 How to Analyze and Improve a Customer Journey - Tip #4
23:25 How to Analyze and Improve a Customer Journey - Tip #5
23:37 How to Analyze and Improve a Customer Journey - Tip #6
24:00 How to Analyze and Improve a Customer Journey - Tip #7

Thanks for Watching!
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