Why More Process Does Not Solve People & Performance Issues with Zac Gregg

Описание: In this episode of Higher Power Radio, Rick Gerard sits down with Zach Gregg of Vital Design to tackle a problem that quietly drains momentum inside growing companies: hiring and placement misfires. When leaders feel stuck, burnt out, and buried under endless “fix-it” processes, the real culprit often isn’t culture, systems, or motivation—it’s the wrong people in the wrong seats (or the right people placed incorrectly).



Zach shares hard-earned lessons from scaling Vital Design from a small team to a 100+ person agency, explaining how “hitting the ceiling” shows up across companies, departments, and individual roles. Together, they unpack how process bloat becomes a defense mechanism against avoidable mistakes—and how leadership teams can use EOS tools like the Accountability Chart and People Analyzer to diagnose what’s actually broken.



What You’ll Learn




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Why burnout and culture breakdowns are often symptoms—not root causes




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How process overload can become a crutch that lowers standards




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The three most common “ceiling” problems: company, department, or person




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Why leaders avoid people problems (and why it always costs more in the end)




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A practical rule: If you add process, subtract something else




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How to separate org structure decisions from people decisions using EOS tools




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Why top performers don’t automatically become strong managers—and what to do instead




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How core values reduce process needs by improving decision-making quality






Guest Links:



LinkedIn: Zac Gregg (  / zacgregg  )



Company: Vital Design (https://vitaldesign.com/)








Host Links:



LinkedIn:  Rick Girard (  / rick-girard-07722  )



Company: Intertru, Inc. (https://intertru.ai/)



Job Description Builder (https://intertru.ai/ai-job-descriptio...)



Podcast: Hire Power Radio Show & Podcast (https://intertru.ai/resources/)



Book: Healing Career Wounds (https://www.amazon.com/Healing-Career...) (Amazon)



 



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