Designer VS Client: How to understand each other?

Описание: It's quite difficult to make the communication process between product designers and clients smooth, simple, and satisfactory for both sides simultaneously.

In today's episode of Product Drama Podcast we are glad to introduce you to our new guest Agata Ageieva, Product Designer at Relive and Co-Organizer at Ladies that UX Amsterdam.

Agata shares some tips about:
🖇️ How to improve the interaction between customer and designer;
🖇️ What problems business faces in the design process;
🖇️ Why it's important to talk with reason rather than an opinion about design decisions;
🖇️ and much more.

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Product Drama podcast is created by https://u.cxdojo.com/product-drama-13

Books Agata mentioned:
101 Design Methods: A Structured Approach for Driving Innovation in Your Organization – https://www.amazon.com/101-Design-Met...
The Design of Everyday Things: Revised and Expanded Edition – https://www.amazon.com/Design-Everyda...
Listen Like You Mean It: Reclaiming the Lost Art of True Connection – https://www.amazon.com/Listen-Like-Yo...



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0:00 Intro
1:19 What are the difference between Product, UI, UX designers?
3:09 What tricks are there to know if the designer is good or not?
5:25 How to check if the portfolio is personal or stolen?
7:14 Important tips in Client–Designer interaction
13:33 About open-minded communication
14:05 How can a customer measure a designer’s performance?
16:17 3 worst questions or cliches that designers are asked
17:03 Book recommendations for customers to better understand designers
18:19 Customer’s To-Do List how to make design process smooth and simple
20:51 How to understand that the problem you have, is an actual problem?