💎 How To Rescan Dstv Explora Decoder To Fix Dstv Error | Pbteck

Описание: How To Rescan Dstv Explora Decoder To Fix Dstv Error | Pbteck



Here’s a simple and complete guide on how to rescan your DStv Explora decoder to fix channel or signal errors — such as “DStv error”, “No channels found”, or “Searching for signal” — especially when using or servicing your decoder (like PBTECK installers do). 👇

⚙️ Why You Might Need to Rescan

You may need to rescan or reset your DStv Explora when:

Some or all channels are missing.

Decoder shows “Searching for signal”.

Picture freezes or shows “DStv Error”.

After moving your dish or LNB.

After replacing your decoder or LNB.

🧰 What You’ll Need

✅ Your DStv Explora decoder
✅ A properly aligned DStv dish (pointed at Eutelsat 36B / IS-20, 36°E)
✅ A working Smart LNB (or twin LNB for older setups)
✅ DStv remote control

🔄 Step-by-Step: How to Rescan DStv Explora

1️⃣ Check Signal Strength

Press HELP on your remote.

Go to General Information → Information Central.

Check Signal Strength and Signal Quality:

Signal Strength: at least 60%

Signal Quality: at least 50%

If there’s no signal, your dish or LNB needs realignment before rescanning.

2️⃣ Reset Channel Scan

Press the MENU button on your remote.

Go to Settings → Satellite Settings → Home Network.

Choose Restore to Factory Defaults (this clears old settings).

Confirm and let the decoder restart.

3️⃣ Run the Initial Setup Wizard

After reboot:

The screen will show “Installation Wizard”.

Choose your country (e.g., Ghana, Nigeria, South Africa).

The decoder will automatically detect the Smart LNB signal.

When signal quality appears (bars move), select Continue.

The Explora will now Auto Scan all DStv channels.

4️⃣ Wait for Channel Download

The scan can take 5–10 minutes.

Once complete, you’ll see “Installation Complete” or “Channel Downloading”.

Afterward, live channels will start appearing.

5️⃣ Clear Any Error Codes

If your DStv still shows an error message (like E48-32, E16, or E143):

Make sure your subscription is active.

Go to www.dstv.com/clear-error.

Sign in with your Smartcard number or decoder number.

Choose “Clear Error” to refresh your decoder signal.

You can also dial 12068584# (in some countries) to clear via phone.

🧭 Common DStv Error Codes and Fixes

Error CodeMeaningQuick FixE48-32No signalCheck dish or LNB connectionE16-4Channel scrambledReactivate subscriptionE30-0Account inactiveRefresh decoderE143-4Viewing card not pairedContact DStv supportE19-4Channel not subscribedWait or rescan channels

🔧 Extra Tips

Always check that the LNB cable is tightly connected to “LNB IN” at the back of the decoder.

Avoid scanning if the signal is below 40% quality — it won’t find channels.

If you changed your LNB type, go to Settings → Satellite Settings → LNB Type and select Smart LNB.

Make sure your dish faces 36° East (Eutelsat 36B) for DStv signals.

Would you like me to include a simple troubleshooting checklist (PDF-style) for fixing DStv Explora “No Signal” or “Error” step-by-step — useful for technicians like PBTECK? I can create that for you.



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