CATO chair Dennis Bunnik on Weekend Sunrise 18/7/2021 to discuss travel credits versus refunds.
Автор: LATTE Luxury News
Загружено: 2021-07-18
Просмотров: 2278
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Dennis Bunnik, Joint-CEO of Bunnik Tours and chair of the Council of Australian Tour Operators (CATO) was on Weekend Sunrise this morning defending Australian travel companies offering passengers impacted by COVID-cancellations, travel credits over refunds, amid calls for reforms to Australian Consumer Laws.
“[The] travel industry is very, very complex because of the fact that everybody's holiday is unique so there is no one simple solution. We would like to see far better outcomes.”
“And as an industry we have been working towards getting booking terms and conditions uniform, greater levels of transparency, so there is consumer confidence, and there is consumer protection in place,” Bunnik said
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