What are the Types of Conflict?
Автор: KnowledgeCity
Загружено: 2018-08-15
Просмотров: 1968
Описание:
Check out the full course at https://www.knowledgecity.com/en/libr.... Every day, employees grapple with various types of conflict in the workplace. You will learn about conflicts, such as misunderstanding, that arise from incorrect, outdated, or vague information; disagreements about what people really mean; and having divergent goals. Effective solutions include providing reliable, accurate, and current information to help establish common ground; engaging in friendly debate over disagreements; and using collaboration to create a win-win situation. Understanding each type of conflict will provide ways of dealing with them.
Course Lessons:
Office
Introduction
Types of Conflict
Conflict Resolution
Confrontations
Consequences of Unresolved Conflict
Review
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