Human Centered Leadership | Karen Zeigler

Описание: In this compelling episode of Leadership Disrupted, we sit down with Karen Zeigler, CEO of The Human Score, to discuss the critical shift from "human doing" to "human being" in the modern workplace.

As AI continues to transform the business landscape, leadership is being tested like never before. Karen argues that the future of work isn't just about artificial intelligence—it's about human insight, purpose-driven leadership, and intentional connection. [02:00] She shares how the most successful organizations of the future will be those that prioritize the unique potential of their people over mere productivity metrics.

Karen's LinkedIn:   / karen-zeigler  
The Human Score:   / the-human-score  

Drawing from her background in design thinking and executive leadership, Karen introduces The Human Score, a revolutionary diagnostic tool that measures five key categories: work design, structure, culture, decision-making, and fairness. We explore how these metrics provide a roadmap for leaders to co-create environments where innovation thrives and people feel truly valued.

Throughout the conversation, we discuss the "Leadership Math" (LX = EX + CX) and how leaders can navigate the "Workplace Renaissance" by leading with empathy, curiosity, and emotional intelligence.

🔹 Key Topics Covered:
✔️ The Human Score: Understanding the five categories that define a human-centered organization [21:11]
✔️ Human Doing vs. Human Being: Why the era of "spreadsheet management" is failing and what needs to change [07:44]
✔️ AI as a Mirror: How technological implementations are highlighting existing gaps in organizational culture and data [12:26]
✔️ The Leadership Math: Why the Leader Experience is a magnification of the Employee and Customer Experience [13:45]
✔️ Workplace Renaissance: Tapping into the "hidden gifts" of employees that job descriptions often miss [39:45]
✔️ Practical Leadership Tools: The power of "Management by Walking Around" (even on Zoom) and asking: "How am I showing up for you?" [55:53]
✔️ Emotional Intelligence: Moving beyond the surface to understand the beliefs that drive our professional behaviors [01:05:50]

This episode is ideal for executives, HR professionals, and leaders who want to build a resilient, high-performance culture that puts people first.

Leadership isn’t just about the results you achieve—it's about the human experience you create for those you lead.

Hope this video added a little sparkle to your day! If it did, don’t keep it to yourself—share it with someone who could use a smile, and let me know your favorite part in the comments!

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📌Relevant Keywords: human-centered leadership strategies The Human Score assessment Karen Zeigler leadership coach AI impact on workplace culture moving from human doing to human being leadership math LX EX CX building psychological safety in the age of AI improving employee experience (EX) design thinking for leaders emotional intelligence for executives workplace renaissance and innovation recruiting and retaining talent with purpose management by walking around for remote teams leadership transparency and trust high performance human systems

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⚠️Disclaimer: The information shared in this video is for educational and informational purposes only. The views and opinions expressed by the guest and host are their own and do not necessarily reflect those of any organization, employer, or affiliated entity.