5 Things You Need to Know About Operational Excellence from Jason Kanigan

Описание: "5 Things You Need to Know About Operational Excellence from Jason Kanigan"
In this no-fluff interview on the Disruptive Leadership Podcast hosted by Jay Jackson, OpEx Board of Advisors member Jason Kanigan dives into the real-world traps that smart operators and founders fall into—and how to avoid them. Forget the buzzwords. We’re talking about what actually works in the field, across manufacturing, SaaS, aerospace, franchising, and beyond.

🔍 Here’s what we cover:

🔥 Why Blitzscaling Doesn’t Apply to You
Most companies don’t have the model or resources for “hockey stick” growth. Learn why blitzscaling is a fantasy for brick-and-mortar firms, industrial manufacturers, and even space startups.

🚫 How “Best Practices” Can Wreck Your Business
Following someone else’s playbook? You might be killing creativity, responsibility, and relevance. Real talk on template traps and what your team actually needs.

⚔️ Why Healthy Conflict Is a Sign of a Strong Business
Smooth isn’t always healthy. We dig into why disagreement, tension, and confrontation can be your greatest assets.

🐸 The Boiling Frog of Perverse Incentives
Your KPIs might be quietly destroying your business. From tacos to tech, we unpack how short-term wins create long-term disasters.

🧠 Why Culture Is the First Thing You Build, Not the Last
Founders who delay culture design end up with decision bottlenecks, poor tempo, and team decay. It’s not optional.

📉 Why Firing Bad Clients Isn’t the Answer
Getting rid of difficult customers won’t fix a broken model. Here’s what to fix inside your business before blaming the outside.

📌 Packed with field-tested examples—from fast-growing franchises to garment factories and $200M wholesalers—this episode is a masterclass in operational clarity and real leadership.

Timestamps:

0:00 Intro

2:26 Blitzscaling Myths

10:58 Best Practices Gone Wrong

20:50 Importance of Culture

28:09 Conflict = Health in Company Culture

33:38 Perverse Incentives

39:54 Culture Design Wins

46:04 Protecting Your Energy as an Executive

👉 Subscribe for more no-BS insights on operational excellence, sales leadership, and building companies that work.

More about Jason Kanigan at https://jasonkanigan.com

NOTE: Jay's editor sent along the completed video and shorts to me for posting because they were behind in their release schedule. They wanted me to release it now. So that's why you're watching it here and not on Jay's channel.

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