Navigating conflict: How to fix your people problems early

Описание: Conflict happens and that’s ok. It’s how you manage it as a leader that matters.

In this video, Rana Saleh from human resources at CommBank shares practical ways to resolve your staff’s challenges early, calmly with care and confidence. The essence of good conflict management.

You’ll learn:
● How to strengthen your problem-resolution skills.
● Where common tension triggers in small teams might arise and how good conflict management prevents them.
● How to act early and implement conflict management every day.
● How to give respectful feedback.
● Why documenting matters.
● The power of a weekly check-in.

Find more tips in the full CommBank Business Masterclass series: https://www.commbank.com.au/businessm...

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