The Hidden Danger of Bad AI in Service Design

Описание: AI can streamline service design… but if done wrong? It creates chaos.

"When AI is **poorly integrated**, here’s what happens:

A chatbot gives *wrong answers* because it lacks **real-time context**.
An AI-powered *checkout system* misreads demand, **causing long wait times**.
AI-generated *personalized experiences feel robotic* instead of human.

📌 *AI is powerful, but only if we design it with intention.*

Want to avoid these mistakes? Follow for smarter AI-powered service design."