Service Leadership Workshop by Ron Kaufman – Ron Kaufman

Описание: www.RonKaufman.com/subscribe
The video gives a glimpse into the key themes of an engaging and uplifting session with renowned service guru Ron Kaufman. Service is at the crux of everything we do. Ron teaches us the essence of providing superior customer service (https://goo.gl/uWIoZY) as well the fundamental principles and frameworks that leading companies use to have an edge over competition.

For more information, please visit: http://www.RonKaufman.Ro

On 31 October 2012, Ron Kaufman will be conducting the full-day Service Leadership Workshop in Bucharest, Romania at the Platinum Business & Convention Center. Don't miss this memorable, powerful and incredibly valuable business building event. In one day, Ron teaches you the fundamentals and the frameworks that leading service companies use to stand out from the crowd, increase market share, charge (and get!) higher prices, and enjoy incredible loyalty from employees, customers, clients, and partners.

Learn how Singapore Airlines, Changi Airport, Xerox, Marina Bay Sands, Apple, Amazon, the Ritz-Carlton and so many other famous brands Build an Uplifting Service Culture and enjoy a Sustainable Competitive Advantage.

Ron Kaufman is the New York Times bestselling author of "UPLIFTING SERVICE: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet", and is the founder of UP! Your Service.

#customerservice #customerexperience #customer #businessgrowth #businessideas

This new culture assessment tool may be useful for you and your team: "Do You Have an Uplifting Service Culture?". It's available at no cost at http://www.upyourservice.com/Assessments

Visit http://www.UpliftingService.com to read more about Ron's book and access free chapters, resources, and tools.

Go to http://www.RonKaufman.com to learn more about Ron, watch a keynote speech, and hear from his clients.

Visit http://www.UpYourService.com to learn more about Ron's work around the world and connect with other leaders who deliver uplifting service.

Click on    / ronkaufman   to watch more videos of Ron discussing the principles of uplifting service.