​​Getting the Most Out of Switchboard​

Описание: This webinar is presented by Switchboard, a one-stop shop for refugee service providers in the United States. Learn more about Switchboard at www.SwitchboardTA.org.

Hosted on July 30, 2024, the training was delivered by ​​Tigest Coleman MSW, LICSW, Deputy Director, Switchboard; Kasey Featherston, MPA, Senior Program Officer, Learning & Engagement, Settle In; Rob Callus, Training Officer for Community Integration, Switchboard; and, ​​Megan Rafferty, MA, LPC, LAC, Training Officer, Mental Health and Wellness, Switchboard.

​​Feeling overwhelmed by the challenges of refugee service work? Staying up to date with best practices and finding practical support can be tough—but it doesn't have to be. Join us for this roundtable to discover Switchboard, the one-stop resource hub for refugee service providers across the United States. We’ll walk you through key Switchboard offerings like communities of practice, research evidence summaries, and technical assistance (TA) requests. You’ll leave knowing exactly how to access these Switchboard resources and even how to submit a TA request for personalized support so you can tackle your toughest challenges with confidence.​

By the end of this webinar, you will be able to:

​​Explain how Switchboard’s resources empower our intended audience: you—newcomer service providers!

​Identify the key features of three types of Switchboard learning opportunities—communities of practice (CoPs), research evidence summaries, and technical assistance (TA) requests—and select the Switchboard learning experiences that best meet your needs.